Unpaid invoices and overdue customer balances can create extra pressure for teams responsible for cash flow and receivables. Debt Kontrol LLC works with creditors to review B2B and eligible B2C accounts involving customers in Canada and discuss available recovery options.
Accounts we can discuss
- Unpaid commercial invoices and past-due business balances
- Overdue consumer accounts and balances due
- Accounts with partial payments, credits, disputes, or unresolved account questions
- Cross-border receivables, subject to debtor location and local availability
First-party support and third-party contingency recovery
First-party support: Account follow-up on the creditor’s behalf within an agreed program and communication approach.
Third-party contingency recovery: Eligible accounts may be referred under agreed contingency terms. We confirm placement requirements, fees, and account eligibility before work begins.
Account review and status updates
Our collectors review the balance due, invoice or account history, payment and credit information, debtor location, and any known dispute. The creditor and Debt Kontrol LLC agree on service scope and a status-update process for the account.
Location-specific requirements
Collection requirements can vary across provinces and territories. Before discussing placement, we review the debtor’s location, account type, supporting records, and applicable program requirements. For a general overview, see the Government of Canada’s information about debt collection agencies.
What to share when you contact us
Start with the account type, approximate balance, debtor location, and the records available. Do not send sensitive personal or financial information through a general inquiry form.
Frequently asked questions
Can every Canadian account be accepted?
Availability depends on province or territory, account type, documentation, account status, and the agreed service terms.
Are contingency terms available?
Eligible third-party placements may be considered on agreed contingency terms. The terms are confirmed before placement.
Discuss a Canadian receivable with Debt Kontrol LLC
Account acceptance and collection steps depend on location, account circumstances, and applicable requirements.